Web Based CRM Software - Disadvantages

In the previous article we have discussed the advantages of web based CRM software. However, CRM On Demand also has a couple of inherent disadvantages that are in some cases a direct side-effect of the advantages: security, support for complex business processes and lack of control on performance, stability and reliability.
Security is without a doubt [...]

Web CRM Software Advantages

Web Based CRM Software (such as sales force automation on the web) has a couple of advantages over traditional self-hosted CRM software. The most important ones can be reduced to: lower total cost of ownership, faster CRM deployment and operation and easier integration
The lower total cost of ownership of the On Demand Customer Relationship Management [...]